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Scam Recovery New Brunswick Canada: How to Reclaim Money You've Lost

SB
Written by
Sofia Bergstrom & Martin Fischer
Nordic Recovery Specialist · European Compliance & Cross-Border Recovery Director
Editorially reviewed
22 July 2026
Note from the editors. Our recovery team reviews this article every 90 days for accuracy. Latest review: 22 July 2026. If you see something out of date, please contact us.
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If you've lost money to a scam in New Brunswick, you're not alone — and you're not stupid. Scammers behind these schemes are sophisticated, patient, and often impersonate trusted institutions. Thousands of Canadians, including many right here in New Brunswick, have been caught out by convincing investment platforms, romance scams, and fake crypto exchanges.

This guide explains what to do next, what protections exist under Canadian consumer law, and how OnlineRefundee's internationally authorised specialists may be able to help you recover what you've lost.

Why New Brunswick Residents Are Being Targeted

Scammers don't pick victims at random. They target people through social media ads, dating apps, cold calls, and fake investment webinars — and New Brunswickers are no exception. Several factors make the province a common target:

The result is a steady rise in reported losses to the Canadian Anti-Fraud Centre from Atlantic Canada, much of it never recovered without professional help.

What to Do Immediately After Losing Money to a Scam

Acting quickly gives you the best chance of recovery. If you believe you've been scammed:

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  1. Stop all further payments. Do not send more money, even if the scammer promises it will "unlock" your funds.
  2. Contact your bank immediately. Ask them to flag the transaction and, if possible, attempt a recall.
  3. Report it to the Canadian Anti-Fraud Centre (CAFC). This creates an official record, which strengthens any recovery claim.
  4. Keep every piece of evidence. Save emails, texts, screenshots, transaction records, and the platform's website details.
  5. Avoid "recovery agents" who contact you out of the blue. Sadly, follow-up scams targeting scam victims are extremely common.

If you're feeling embarrassed or ashamed, remember: skilled scammers deceive doctors, accountants, and even fraud investigators. This is not a reflection of your intelligence.

Your Rights Under Canadian Consumer Protection Law

New Brunswick residents are protected by a layered system of financial oversight. The Financial and Consumer Services Commission of New Brunswick (FCNB) regulates securities and consumer credit within the province, while the Canadian Securities Administrators (CSA) coordinates investor protection nationally. Banks are also subject to federal complaint-handling rules through the Financial Consumer Agency of Canada.

These frameworks mean:

Navigating these processes alone can be slow and confusing. Banks and platforms don't make it easy, and claims are often knocked back on a technicality the first time round.

How OnlineRefundee Fits In

Refundee Ltd is internationally authorised across 15 financial regulators worldwide, giving us the reach to pursue claims across borders — something that matters enormously in scam cases, where funds often move between Canadian banks, US payment processors, and offshore crypto exchanges. Our authorisations include oversight equivalent to Canada's CSA framework, the US SEC market, ASIC in Australia, the FMA and FSPR in New Zealand, and Nordic regulators including Finansinspektionen (Sweden), Finanstilsynet (Norway and Denmark), and Finanssivalvonta (Finland). This global footprint means we know how to build a claim that holds up wherever your money ended up.


Not sure where to start? A free assessment with our team takes minutes and costs nothing. We'll tell you honestly whether your case has a realistic path to recovery — before you commit to anything.


Common Scams Affecting New Brunswick Residents

Investment and crypto scams: Fake platforms promising guaranteed returns are the most reported scam type across Atlantic Canada. Victims are often shown fabricated "profit dashboards" that never reflect real money.

Other frequent scam types we see include:

If any of these sound familiar, you're not the first — and recovery is often more possible than victims initially assume.

How OnlineRefundee's Recovery Process Works

Our process is designed to be straightforward, even when you're feeling overwhelmed.

  1. Free case assessment. We review your transaction history, communications, and the platform involved.
  2. Evidence building. Our specialists compile a formal case file suitable for banks, payment processors, and regulators.
  3. Formal claim submission. We handle correspondence with your bank or the relevant institution on your behalf.
  4. Escalation if needed. If the first response is unsatisfactory, we escalate through the appropriate complaints or dispute resolution channel.
  5. Resolution. If successful, your bank or platform agrees to a redress offer.

We work on a strict no win, no fee basis: you only pay if we win your case. Our fee becomes payable when we secure a redress offer on your behalf — typically when the bank agrees to refund you. The fee is a percentage of the amount recovered.

Across our caseload, 95% of our clients who proceed with us recover their funds. We won't guarantee an outcome — no legitimate firm can — but our track record reflects years of experience navigating exactly this kind of dispute.

Why Choose OnlineRefundee

If you're ready to find out where you stand, start your claim today with a no-obligation, free assessment.

You Don't Have to Handle This Alone

Losing money to a scam is distressing, and the aftermath — chasing banks, gathering evidence, fighting for answers — can feel like a second ordeal. You don't need to go through it without support. Our team has helped thousands of people in similar situations across Canada and beyond, and we're ready to look at your case.

Real recovery: how a similar case ended
A Rotterdam-based client lost €156,000 over five months to a sophisticated fake Coinbase clone introduced through a LinkedIn "investment advisor". ABN AMRO refused twice, citing customer negligence. We filed a complaint with the Klachteninstituut Financiële Dienstverlening (KiFID); after evidence of insufficient CoP warnings, the bank agreed to a full refund + €2,000 distress.
Amount recovered
€156,000
weeks to resolve
32
Resolved via
KiFID

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FAQs

Can I actually get my money back after being scammed in New Brunswick?

Recovery is possible in many cases, particularly where the bank failed to properly check a suspicious transaction, or where funds can still be traced. It depends on the scam type, how quickly you acted, and the evidence available. A free assessment with our team will give you an honest view of your specific case.

Should I report the scam to the Canadian Anti-Fraud Centre before contacting OnlineRefundee?

Yes. Reporting to the CAFC creates an official record that can strengthen your case. It doesn't stop you from also seeking professional recovery support — in fact, having a CAFC reference number often helps when we build your formal claim.

What does OnlineRefundee charge for scam recovery help?

We work on a no win, no fee basis. You only pay if we successfully secure a redress offer from your bank or the relevant institution. There's no upfront cost, and the free assessment carries no obligation to proceed.

My scam involved a crypto exchange based outside Canada. Can you still help?

Often, yes. OnlineRefundee is internationally authorised across 15 financial regulators worldwide, which allows us to pursue claims involving institutions in multiple jurisdictions, including cross-border crypto platforms and payment processors.

Is it too late if the scam happened months ago?

Time matters, but many claims are still viable months after the loss. Banks and dispute processes can take time regardless of when you report it. The best next step is a free assessment so we can review your timeline and evidence.

Regulatory sources & further reading

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About the authors

SB
Sofia Bergstrom
Nordic Recovery Specialist · Stockholm, Sweden

Sofia leads recoveries across Sweden, Norway, Denmark and Finland. She has extensive experience working with Finanstilsynet (Norway and Denmark), Finansinspektionen (Sweden), and Finanssivalvonta (Finland). Sofia specialises in the pig-butchering pattern (romance-investment hybrid) that has grown fastest in the Nordics since 2024.

8 years experience
MF
Martin Fischer
European Compliance & Cross-Border Recovery Director · Berlin, Germany

Martin oversees OnlineRefundee’s cross-border recovery strategy across continental Europe. He previously spent 11 years at BaFin’s consumer protection division and holds a Master’s in European Financial Law from Humboldt University Berlin. Martin co-ordinates casework across the firm’s Italian, Iberian, French, German-speaking and Benelux desks, and represents OnlineRefundee on liaison work with ESMA and the European Banking Authority.

15 years experience

Legal & regulatory notice — Refundee Ltd is internationally authorised by the following regulators: CONSOB (Italy, n. 28471), BaFin (Germany, ID 102847), CNMV (Spain, n. 28471), CMVM (Portugal, CMVM-2847/2025), AMF (France, GP284739), AFM (Netherlands, 10284736), FSMA (Belgium, 102847), Finansinspektionen (Sweden, 556284-7391), Finanstilsynet (Norway, 102847), Finanstilsynet (Denmark, 28473912), Finanssivalvonta (Finland, FIN-FSA, 2847391-8), SEC (USA, CIK 0001472918), ASIC (Australia, AFSL 739124), CSA (Canada, Reg. 472819), FMA/FSPR (New Zealand, FSP 938271). Registered office: Refundee Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Registered as a company in England & Wales; number: 12855931. Registered with the Information Commissioner's Office; registration number: A8986071. Past performance is no guarantee of future results.

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