International customers: Online Refund (operated by Refundee Ltd) is internationally authorised across 15 financial regulators worldwide (Europe + USA + Canada + Australia + New Zealand). The legal text on this page is written in English and references UK-specific frameworks where relevant. If you are based outside the United Kingdom and would like jurisdiction-specific terms or a translated copy before signing your Client Agreement, please email support@onlinerefundee.com — we will issue a tailored Client Agreement for your jurisdiction. The UK FCA brand is operated separately as refundee.com (opens in a new tab); this site (onlinerefundee.com) serves international markets.

Cookie Policy

How we use cookies on this website and your choices about them.

Last updated: 24 June 2026

What are cookies?

Cookies are small text files that websites store on your device. They help websites remember your preferences, measure how the site is used, and (in some cases) deliver advertising.

Cookies we use

Cookie / typePurposeDuration
Strictly necessaryMake the website work — security, form submission, page navigation. Cannot be switched off.Session
Geolocation (via /api/geo)Detect your country to show local currency and pre-fill phone country code. Stored in HTTP cache only, not as a cookie on your device.5 minutes
Google Tag Manager / Analytics (when enabled)Measure how visitors use the site so we can improve it. Loaded only after you accept analytics cookies.Up to 2 years
Google Ads conversion tracking (when enabled)Measure performance of our online ads. Loaded only after you accept marketing cookies.Up to 90 days

Managing cookies

You can change your cookie preferences at any time using your browser settings. Most browsers let you block or delete cookies. Note that blocking strictly-necessary cookies may stop parts of this website from working correctly.

More on data and your rights

How we use any personal data collected through cookies is set out in our Privacy Policy.

Contact

Email support@onlinerefundee.com for any questions about cookies.

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