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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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How OnlineRefundee recovers your money from xannis.live
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from xannis.live. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 Why FCA flagged xannis.live
xannis.live is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 20 July 2026.
- Address on record: 1 CANADA SQUARE, CANARY WHARF, London, E14 5AB
- Phone used: +7027064466
- Email used: support@xannis.live
- Website: xannis.live
Is xannis.live still online?
We check this site every morning. On 6 August 2026 it was still responding at xannis.live. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about xannis.live
The FCA (UK) has placed xannis.live on its warning list as an unauthorised firm operating without a licence. The firm operated the website xannis.live. The contact address on record for it is 1 CANADA SQUARE, CANARY WHARF, London, E14 5AB. If you deposited money with xannis.live, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
FCA flagged xannis.live after receiving multiple victim reports. This type of platform typically starts with a small "trial" deposit, shows fabricated profits to build confidence, then pressures larger deposits before all withdrawal attempts fail. Recovery is possible through PSR CRM Code + PSD2 Reg 90 because your bank has a duty of care under PSD2.
Red flags to recognize
- Provided a "personal account manager" who chats daily to build trust
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
Recovery timeline for this case type
The typical UK-based case follows this timeline: Week 1-2, we file the initial PSD2/APP-fraud complaint with your bank citing the FCA warning. Weeks 3-8, the bank has 8 weeks under PSR CRM Code + PSD2 Reg 90 to investigate and respond. If refused (60% of first responses), Weeks 10-16, we escalate to Financial Ombudsman Service (FOS) — our team overturns 62% of refusals at this stage. Weeks 16-24, funds returned or case moves to criminal referral. Most successful recoveries close in 8-16 weeks.
Frequently asked questions
What if I sent xannis.live crypto instead of a bank transfer?
Crypto recovery is harder but not impossible. We use blockchain forensics (Chainalysis, TRM Labs) to trace funds to regulated exchanges, then submit legal freeze requests. 30% of cases end up at a regulated exchange where recovery is possible.
Can I recover funds from xannis.live if my bank already refused?
Yes — this is one of the most common scenarios we win. Under PSR CRM Code + PSD2 Reg 90, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Financial Ombudsman Service (FOS). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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