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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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How we get your funds back from primemarkxchange.live
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from primemarkxchange.live. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 What FCA says about primemarkxchange.live
primemarkxchange.live is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
- Website: https://primemarkxchange.live
Is primemarkxchange.live still online?
This site was not responding on 6 August 2026. If you already sent money, that does not mean it is gone: recovery runs through your bank, not through the site.
What we know about primemarkxchange.live
The FCA (UK) has placed primemarkxchange.live on its warning list as an unauthorised firm operating without a licence. The firm operated the website primemarkxchange.live. If you deposited money with primemarkxchange.live, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
Got it — your case is in safe hands
A specialist will call you within 24 hours.
Message us on WhatsAppHow this scam works
Behind primemarkxchange.live is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Uses "regulated by" claims from offshore jurisdictions (Vanuatu, St Vincent, Marshall Islands)
- Trading platform shows unrealistic profits that always go up (fake pricing engine)
- Impossible to withdraw even small test amounts — always some technical issue
- Aggressive sales tactics: told you the opportunity closes today
- Provided a "personal account manager" who chats daily to build trust
Recovery timeline for this case type
For primemarkxchange.live-type cases, expect this schedule: (1) Free case review — 24 hours. (2) Evidence pack assembly — 3-5 days. (3) Formal bank complaint under PSR CRM Code + PSD2 Reg 90 — 6-8 weeks response window. (4) If refused, Financial Ombudsman Service (FOS) escalation — 90-120 days. (5) Criminal report coordination — parallel track. Total: 8-20 weeks depending on bank cooperation.
Frequently asked questions
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is primemarkxchange.live the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind primemarkxchange.live may operate other unregulated platforms under different names. We track cross-references between FCA-flagged brokers to strengthen your case.
How long until my funds return after primemarkxchange.live case is won?
Once the bank accepts liability or Financial Ombudsman Service (FOS) rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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