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Our team recovers funds for cryptocurrency exchange scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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The Prism Wallet recovery process — what we do for you
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Prism Wallet. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus Securities Act s.25. Your bank has 30 weeks to respond.
- We escalate to the OBSI (Ombudsman for Banking Services) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with RCMP CAFC — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇨🇦 Why BCSC flagged Prism Wallet
Prism Wallet is operating without authorisation from the BCSC (Canada). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 26 June 2026.
- Website: https://bullonchains.com
Is Prism Wallet still online?
We check this site every morning. On 3 August 2026 it was still responding at bullonchains.com. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about Prism Wallet
The BCSC (Canada) has placed Prism Wallet on its warning list as an unauthorised firm operating without a licence. The firm operated the website bullonchains.com. If you deposited money with Prism Wallet, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to a crypto scam →
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Message us on WhatsAppHow this scam works
Behind Prism Wallet is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the BCSC public register of authorised firms
- Refused to provide FCA/CONSOB/BaFin licence number when asked
- Website domain registered within the last 6 months (young domain = red flag)
Recovery timeline for this case type
Time-to-recovery for Prism Wallet victims varies by the payment method used and bank cooperation. Card payments and SEPA transfers under Securities Act s.25 have a mandatory 8-week response window. Crypto transfers require blockchain forensics — add 2-3 weeks. Cash-app style transfers depend on the platform. Escalation to OBSI (Ombudsman for Banking Services) adds 90-120 days on average. Our team drives the process forward at every stage.
Frequently asked questions
Is Prism Wallet the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind Prism Wallet may operate other unregulated platforms under different names. We track cross-references between BCSC-flagged brokers to strengthen your case.
How long until my funds return after Prism Wallet case is won?
Once the bank accepts liability or OBSI (Ombudsman for Banking Services) rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from Prism Wallet if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under Securities Act s.25 do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
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Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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