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Our team recovers funds for investment platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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Our refund process for PrimeX VIP victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from PrimeX VIP. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus Securities Act s.25. Your bank has 30 weeks to respond.
- We escalate to the OBSI (Ombudsman for Banking Services) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with RCMP CAFC — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇨🇦 The BCSC warning against PrimeX VIP — explained
PrimeX VIP is operating without authorisation from the BCSC (Canada). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 25 June 2026.
- Website: https://primextradevip.io
Is PrimeX VIP still online?
This site was not responding on 3 August 2026. If you already sent money, that does not mean it is gone: recovery runs through your bank, not through the site.
What we know about PrimeX VIP
The BCSC (Canada) has placed PrimeX VIP on its warning list as an unauthorised firm operating without a licence. The firm operated the website primextradevip.io. If you deposited money with PrimeX VIP, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
Got it — your case is in safe hands
A specialist will call you within 24 hours.
Message us on WhatsAppHow this scam works
PrimeX VIP was added to BCSC's watchlist because it is not authorised to provide investment services in Canada. Unregulated brokers use offshore payment processors and shell companies to move victim funds fast — but PSD2 rules and OBSI (Ombudsman for Banking Services) give you real recovery routes.
Red flags to recognize
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the BCSC public register of authorised firms
- Refused to provide FCA/CONSOB/BaFin licence number when asked
- Website domain registered within the last 6 months (young domain = red flag)
- Uses "regulated by" claims from offshore jurisdictions (Vanuatu, St Vincent, Marshall Islands)
Recovery timeline for this case type
Recovery from PrimeX VIP follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by Securities Act s.25. If the bank refuses, we escalate to OBSI (Ombudsman for Banking Services) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I recover funds from PrimeX VIP if my bank already refused?
Yes — this is one of the most common scenarios we win. Under Securities Act s.25, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to OBSI (Ombudsman for Banking Services). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is PrimeX VIP the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind PrimeX VIP may operate other unregulated platforms under different names. We track cross-references between BCSC-flagged brokers to strengthen your case.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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