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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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Our refund process for BITSA victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from BITSA. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus LMV Art. 240 + Ley 10/2010. Your bank has 8 weeks to respond.
- We escalate to the Servicio de Reclamaciones del Banco de España if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Grupo de Delitos Telemáticos — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇪🇸 What CNMV says about BITSA
BITSA is operating without authorisation from the CNMV (Spain). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 22 July 2026.
- Website: https://bitsacard.com
Is BITSA still online?
We check this site every morning. On 3 August 2026 it was still responding at bitsacard.com. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about BITSA
The CNMV (Spain) has placed BITSA on its warning list as an unauthorised firm operating without a licence. The firm operated the website bitsacard.com. If you deposited money with BITSA, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
Behind BITSA is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Uses "regulated by" claims from offshore jurisdictions (Vanuatu, St Vincent, Marshall Islands)
- Trading platform shows unrealistic profits that always go up (fake pricing engine)
- Impossible to withdraw even small test amounts — always some technical issue
- Aggressive sales tactics: told you the opportunity closes today
- Provided a "personal account manager" who chats daily to build trust
Recovery timeline for this case type
Recovery from BITSA follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by LMV Art. 240 + Ley 10/2010. If the bank refuses, we escalate to Servicio de Reclamaciones del Banco de España within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I still recover from BITSA if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under LMV Art. 240 + Ley 10/2010 do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
What if I sent BITSA crypto instead of a bank transfer?
Crypto recovery is harder but not impossible. We use blockchain forensics (Chainalysis, TRM Labs) to trace funds to regulated exchanges, then submit legal freeze requests. 30% of cases end up at a regulated exchange where recovery is possible.
Can I recover funds from BITSA if my bank already refused?
Yes — this is one of the most common scenarios we win. Under LMV Art. 240 + Ley 10/2010, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Servicio de Reclamaciones del Banco de España. Our team overturns 62% of first-round bank refusals.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Carmen Vega, Spain Recovery Specialist
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