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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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How OnlineRefundee recovers your money from Zenvex Market
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Zenvex Market. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus local securities law. Your bank has 8 weeks to respond.
- We escalate to the financial ombudsman in your country if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with your national fraud unit — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇳🇿 What FMA NZ says about Zenvex Market
Zenvex Market is operating without authorisation from the FMA NZ (New Zealand). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 16 July 2026.
- Website: Zenvexmarket.com
Is Zenvex Market still online?
This site was not responding on 3 August 2026. If you already sent money, that does not mean it is gone: recovery runs through your bank, not through the site.
What we know about Zenvex Market
The FMA NZ (New Zealand) has placed Zenvex Market on its warning list as an unauthorised firm operating without a licence. The firm operated the website Zenvexmarket.com. If you deposited money with Zenvex Market, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
FMA NZ flagged Zenvex Market after receiving multiple victim reports. This type of platform typically starts with a small "trial" deposit, shows fabricated profits to build confidence, then pressures larger deposits before all withdrawal attempts fail. Recovery is possible through local securities law because your bank has a duty of care under PSD2.
Red flags to recognize
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the FMA NZ public register of authorised firms
- Refused to provide FCA/CONSOB/BaFin licence number when asked
Recovery timeline for this case type
The typical New Zealand-based case follows this timeline: Week 1-2, we file the initial PSD2/APP-fraud complaint with your bank citing the FMA NZ warning. Weeks 3-8, the bank has 8 weeks under local securities law to investigate and respond. If refused (60% of first responses), Weeks 10-16, we escalate to financial ombudsman in your country — our team overturns 62% of refusals at this stage. Weeks 16-24, funds returned or case moves to criminal referral. Most successful recoveries close in 8-16 weeks.
Frequently asked questions
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is Zenvex Market the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind Zenvex Market may operate other unregulated platforms under different names. We track cross-references between FMA NZ-flagged brokers to strengthen your case.
How long until my funds return after Zenvex Market case is won?
Once the bank accepts liability or financial ombudsman in your country rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
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Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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