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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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Our refund process for ZentraPro victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from ZentraPro. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus Securities Act s.25. Your bank has 30 weeks to respond.
- We escalate to the OBSI (Ombudsman for Banking Services) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with RCMP CAFC — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇨🇦 Why BCSC flagged ZentraPro
ZentraPro is operating without authorisation from the BCSC (Canada). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 30 July 2026.
- Website: https://zentra-pro.net
Is ZentraPro still online?
This site was not responding on 8 August 2026. If you already sent money, that does not mean it is gone: recovery runs through your bank, not through the site.
What we know about ZentraPro
The BCSC (Canada) has placed ZentraPro on its warning list as an unauthorised firm operating without a licence. The firm operated the website zentra-pro.net. If you deposited money with ZentraPro, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
Behind ZentraPro is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the BCSC public register of authorised firms
- Refused to provide FCA/CONSOB/BaFin licence number when asked
- Website domain registered within the last 6 months (young domain = red flag)
Recovery timeline for this case type
Recovery from ZentraPro follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by Securities Act s.25. If the bank refuses, we escalate to OBSI (Ombudsman for Banking Services) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Is ZentraPro the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind ZentraPro may operate other unregulated platforms under different names. We track cross-references between BCSC-flagged brokers to strengthen your case.
How long until my funds return after ZentraPro case is won?
Once the bank accepts liability or OBSI (Ombudsman for Banking Services) rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from ZentraPro if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under Securities Act s.25 do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
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Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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