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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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The xtb.com recovery process — what we do for you
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from xtb.com. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus local securities law. Your bank has 8 weeks to respond.
- We escalate to the financial ombudsman in your country if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with your national fraud unit — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🌍 Why FinanceMagnates flagged xtb.com
xtb.com is operating without authorisation from the FinanceMagnates (international press). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 14 August 2026.
- Website: xtb.com
Is xtb.com still online?
We check this site every morning. On 17 August 2026 it was still responding at xtb.com. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about xtb.com
The FinanceMagnates (international press) has placed xtb.com on its warning list as an unauthorised firm operating without a licence. The firm operated the website xtb.com. If you deposited money with xtb.com, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
Got it — your case is in safe hands
A specialist will call you within 24 hours.
Message us on WhatsAppHow this scam works
The pattern with xtb.com is textbook: unsolicited contact, promises of guaranteed returns, pressure to install remote-access software, and fake trading dashboards. Your bank may have already refused to reverse the transfer — that's not the end of your case. Under local securities law, we can escalate.
Red flags to recognize
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
Recovery timeline for this case type
Time-to-recovery for xtb.com victims varies by the payment method used and bank cooperation. Card payments and SEPA transfers under local securities law have a mandatory 8-week response window. Crypto transfers require blockchain forensics — add 2-3 weeks. Cash-app style transfers depend on the platform. Escalation to financial ombudsman in your country adds 90-120 days on average. Our team drives the process forward at every stage.
Frequently asked questions
Is xtb.com the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind xtb.com may operate other unregulated platforms under different names. We track cross-references between FinanceMagnates-flagged brokers to strengthen your case.
How long until my funds return after xtb.com case is won?
Once the bank accepts liability or financial ombudsman in your country rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from xtb.com if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under local securities law do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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