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Our refund process for TRUSTS ASSET MANAGEMENT victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from TRUSTS ASSET MANAGEMENT. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 Why FCA flagged TRUSTS ASSET MANAGEMENT
TRUSTS ASSET MANAGEMENT is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 10 August 2026.
- Address on record: 100 Pall Mall, St James's, London, UNITED KINGDOM, SW1Y 5NQ
- Email used: support@trustasset.com
Is TRUSTS ASSET MANAGEMENT still online?
This operation is not part of our automated daily uptime checks, so we cannot say whether its website is online right now. The regulator warning for TRUSTS ASSET MANAGEMENT remains in force. If anyone claiming to represent TRUSTS ASSET MANAGEMENT contacts you, treat it as high risk — and never pay any fee to "release" funds.
What we know about TRUSTS ASSET MANAGEMENT
The FCA (UK) has placed TRUSTS ASSET MANAGEMENT on its warning list as an unauthorised firm operating without a licence. The contact address on record for it is 100 Pall Mall, St James's, London, UNITED KINGDOM, SW1Y 5NQ. If you deposited money with TRUSTS ASSET MANAGEMENT, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
FCA flagged TRUSTS ASSET MANAGEMENT after receiving multiple victim reports. This type of platform typically starts with a small "trial" deposit, shows fabricated profits to build confidence, then pressures larger deposits before all withdrawal attempts fail. Recovery is possible through PSR CRM Code + PSD2 Reg 90 because your bank has a duty of care under PSD2.
Red flags to recognize
- Provided a "personal account manager" who chats daily to build trust
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
Recovery timeline for this case type
Recovery from TRUSTS ASSET MANAGEMENT follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by PSR CRM Code + PSD2 Reg 90. If the bank refuses, we escalate to Financial Ombudsman Service (FOS) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Is TRUSTS ASSET MANAGEMENT the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind TRUSTS ASSET MANAGEMENT may operate other unregulated platforms under different names. We track cross-references between FCA-flagged brokers to strengthen your case.
How long until my funds return after TRUSTS ASSET MANAGEMENT case is won?
Once the bank accepts liability or Financial Ombudsman Service (FOS) rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from TRUSTS ASSET MANAGEMENT if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under PSR CRM Code + PSD2 Reg 90 do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
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Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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