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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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Our refund process for RIVERSTONE ADVISORY GROUP victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from RIVERSTONE ADVISORY GROUP. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 The FCA warning against RIVERSTONE ADVISORY GROUP — explained
RIVERSTONE ADVISORY GROUP is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 28 July 2026.
- Address on record: 111 John Street, New York, NY, UNITED STATES OF AMERICA, 10038
- Email used: info@riverstoneadvisorygrp.com
Is RIVERSTONE ADVISORY GROUP still online?
This operation is not part of our automated daily uptime checks, so we cannot say whether its website is online right now. The regulator warning for RIVERSTONE ADVISORY GROUP remains in force. If anyone claiming to represent RIVERSTONE ADVISORY GROUP contacts you, treat it as high risk — and never pay any fee to "release" funds.
What we know about RIVERSTONE ADVISORY GROUP
The FCA (UK) has placed RIVERSTONE ADVISORY GROUP on its warning list as an unauthorised firm operating without a licence. The contact address on record for it is 111 John Street, New York, NY, UNITED STATES OF AMERICA, 10038. If you deposited money with RIVERSTONE ADVISORY GROUP, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
RIVERSTONE ADVISORY GROUP was added to FCA's watchlist because it is not authorised to provide investment services in UK. Unregulated brokers use offshore payment processors and shell companies to move victim funds fast — but PSD2 rules and Financial Ombudsman Service (FOS) give you real recovery routes.
Red flags to recognize
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the FCA public register of authorised firms
- Refused to provide FCA/CONSOB/BaFin licence number when asked
- Website domain registered within the last 6 months (young domain = red flag)
- Uses "regulated by" claims from offshore jurisdictions (Vanuatu, St Vincent, Marshall Islands)
Recovery timeline for this case type
Recovery from RIVERSTONE ADVISORY GROUP follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by PSR CRM Code + PSD2 Reg 90. If the bank refuses, we escalate to Financial Ombudsman Service (FOS) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I recover funds from RIVERSTONE ADVISORY GROUP if my bank already refused?
Yes — this is one of the most common scenarios we win. Under PSR CRM Code + PSD2 Reg 90, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Financial Ombudsman Service (FOS). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is RIVERSTONE ADVISORY GROUP the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind RIVERSTONE ADVISORY GROUP may operate other unregulated platforms under different names. We track cross-references between FCA-flagged brokers to strengthen your case.
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Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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