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Our team recovers funds for investment platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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The PRIMESTAR TRADES recovery process — what we do for you
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from PRIMESTAR TRADES. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 Why FCA flagged PRIMESTAR TRADES
PRIMESTAR TRADES is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 29 July 2026.
- Address on record: Haslers, Old Station Road, Loughton, Essex, UNITED KINGDOM, IG10 4PL
- Email used: support@primestartrade.com
Is PRIMESTAR TRADES still online?
This operation is not part of our automated daily uptime checks, so we cannot say whether its website is online right now. The regulator warning for PRIMESTAR TRADES remains in force. If anyone claiming to represent PRIMESTAR TRADES contacts you, treat it as high risk — and never pay any fee to "release" funds.
What we know about PRIMESTAR TRADES
The FCA (UK) has placed PRIMESTAR TRADES on its warning list as an unauthorised firm operating without a licence. The contact address on record for it is Haslers, Old Station Road, Loughton, Essex, UNITED KINGDOM, IG10 4PL. If you deposited money with PRIMESTAR TRADES, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
Got it — your case is in safe hands
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Message us on WhatsAppHow this scam works
PRIMESTAR TRADES was added to FCA's watchlist because it is not authorised to provide investment services in UK. Unregulated brokers use offshore payment processors and shell companies to move victim funds fast — but PSD2 rules and Financial Ombudsman Service (FOS) give you real recovery routes.
Red flags to recognize
- Trading platform shows unrealistic profits that always go up (fake pricing engine)
- Impossible to withdraw even small test amounts — always some technical issue
- Aggressive sales tactics: told you the opportunity closes today
- Provided a "personal account manager" who chats daily to build trust
- Encouraged you to hide the investment from family or bank staff
Recovery timeline for this case type
Time-to-recovery for PRIMESTAR TRADES victims varies by the payment method used and bank cooperation. Card payments and SEPA transfers under PSR CRM Code + PSD2 Reg 90 have a mandatory 8-week response window. Crypto transfers require blockchain forensics — add 2-3 weeks. Cash-app style transfers depend on the platform. Escalation to Financial Ombudsman Service (FOS) adds 90-120 days on average. Our team drives the process forward at every stage.
Frequently asked questions
Is PRIMESTAR TRADES the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind PRIMESTAR TRADES may operate other unregulated platforms under different names. We track cross-references between FCA-flagged brokers to strengthen your case.
How long until my funds return after PRIMESTAR TRADES case is won?
Once the bank accepts liability or Financial Ombudsman Service (FOS) rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from PRIMESTAR TRADES if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under PSR CRM Code + PSD2 Reg 90 do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
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Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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