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Our team recovers funds for investment platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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Our refund process for Mona Online Capital victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Mona Online Capital. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 The FCA warning against Mona Online Capital — explained
Mona Online Capital is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 24 July 2026.
- Website: https://monaonlinecapital.com
Is Mona Online Capital still online?
This site was not responding on 8 August 2026. If you already sent money, that does not mean it is gone: recovery runs through your bank, not through the site.
What we know about Mona Online Capital
The FCA (UK) has placed Mona Online Capital on its warning list as an unauthorised firm operating without a licence. The firm operated the website monaonlinecapital.com. If you deposited money with Mona Online Capital, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
Mona Online Capital follows a pattern our recovery team sees every week: unregulated brokers targeting retail investors with polished websites, hard-sell account managers, and platform interfaces designed to make deposits easy and withdrawals impossible. The FCA added it to their public warning list because they identified specific breaches of local securities law.
Red flags to recognize
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the FCA public register of authorised firms
Recovery timeline for this case type
Recovery from Mona Online Capital follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by PSR CRM Code + PSD2 Reg 90. If the bank refuses, we escalate to Financial Ombudsman Service (FOS) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I recover funds from Mona Online Capital if my bank already refused?
Yes — this is one of the most common scenarios we win. Under PSR CRM Code + PSD2 Reg 90, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Financial Ombudsman Service (FOS). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is Mona Online Capital the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind Mona Online Capital may operate other unregulated platforms under different names. We track cross-references between FCA-flagged brokers to strengthen your case.
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Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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