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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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How OnlineRefundee recovers your money from MaskEx MaskEx
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from MaskEx MaskEx. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus ADGM FSRA Rulebook. Your bank has 30 weeks to respond.
- We escalate to the Sanadak (UAE Financial Ombudsman) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Dubai Police eCrime — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇦🇪 Why FSRA flagged MaskEx MaskEx
MaskEx MaskEx is operating without authorisation from the FSRA (Abu Dhabi). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 3 July 2026.
- Website: https://maskex.com
Is MaskEx MaskEx still online?
We check this site every morning. On 17 August 2026 it was still responding at maskex.com. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about MaskEx MaskEx
The FSRA (Abu Dhabi) has placed MaskEx MaskEx on its warning list as an unauthorised firm operating without a licence. The firm operated the website maskex.com. If you deposited money with MaskEx MaskEx, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
FSRA flagged MaskEx MaskEx after receiving multiple victim reports. This type of platform typically starts with a small "trial" deposit, shows fabricated profits to build confidence, then pressures larger deposits before all withdrawal attempts fail. Recovery is possible through ADGM FSRA Rulebook because your bank has a duty of care under PSD2.
Red flags to recognize
- Provided a "personal account manager" who chats daily to build trust
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
Recovery timeline for this case type
The typical Abu Dhabi-based case follows this timeline: Week 1-2, we file the initial PSD2/APP-fraud complaint with your bank citing the FSRA warning. Weeks 3-30, the bank has 30 weeks under ADGM FSRA Rulebook to investigate and respond. If refused (60% of first responses), Weeks 32-38, we escalate to Sanadak (UAE Financial Ombudsman) — our team overturns 62% of refusals at this stage. Weeks 38-46, funds returned or case moves to criminal referral. Most successful recoveries close in 8-16 weeks.
Frequently asked questions
What if I sent MaskEx MaskEx crypto instead of a bank transfer?
Crypto recovery is harder but not impossible. We use blockchain forensics (Chainalysis, TRM Labs) to trace funds to regulated exchanges, then submit legal freeze requests. 30% of cases end up at a regulated exchange where recovery is possible.
Can I recover funds from MaskEx MaskEx if my bank already refused?
Yes — this is one of the most common scenarios we win. Under ADGM FSRA Rulebook, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Sanadak (UAE Financial Ombudsman). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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