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Our team recovers funds for forex trading platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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How OnlineRefundee recovers your money from Horizon Markets
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Horizon Markets. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus Securities Act s.25. Your bank has 30 weeks to respond.
- We escalate to the OBSI (Ombudsman for Banking Services) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with RCMP CAFC — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇨🇦 Why BCSC flagged Horizon Markets
Horizon Markets is operating without authorisation from the BCSC (Canada). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 25 June 2026.
- Website: https://horizonmarkethub.com
Is Horizon Markets still online?
This site was not responding on 3 August 2026. If you already sent money, that does not mean it is gone: recovery runs through your bank, not through the site.
What we know about Horizon Markets
The BCSC (Canada) has placed Horizon Markets on its warning list as an unauthorised firm operating without a licence. The firm operated the website horizonmarkethub.com. If you deposited money with Horizon Markets, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
The pattern with Horizon Markets is textbook: unsolicited contact, promises of guaranteed returns, pressure to install remote-access software, and fake trading dashboards. Your bank may have already refused to reverse the transfer — that's not the end of your case. Under Securities Act s.25, we can escalate.
Red flags to recognize
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
Recovery timeline for this case type
The typical Canada-based case follows this timeline: Week 1-2, we file the initial PSD2/APP-fraud complaint with your bank citing the BCSC warning. Weeks 3-30, the bank has 30 weeks under Securities Act s.25 to investigate and respond. If refused (60% of first responses), Weeks 32-38, we escalate to OBSI (Ombudsman for Banking Services) — our team overturns 62% of refusals at this stage. Weeks 38-46, funds returned or case moves to criminal referral. Most successful recoveries close in 8-16 weeks.
Frequently asked questions
What if I sent Horizon Markets crypto instead of a bank transfer?
Crypto recovery is harder but not impossible. We use blockchain forensics (Chainalysis, TRM Labs) to trace funds to regulated exchanges, then submit legal freeze requests. 30% of cases end up at a regulated exchange where recovery is possible.
Can I recover funds from Horizon Markets if my bank already refused?
Yes — this is one of the most common scenarios we win. Under Securities Act s.25, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to OBSI (Ombudsman for Banking Services). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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