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Our team recovers funds for investment platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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The firstradcapital.com recovery process — what we do for you
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from firstradcapital.com. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 The FCA warning against firstradcapital.com — explained
firstradcapital.com is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 22 July 2026.
- Address on record: 1 CANADA SQUARE, CANARY WHARF, London, UNITED KINGDOM, E14 5AB
- Phone used: +7027064466
- Email used: support@firstradcapital.com
- Website: firstradcapital.com
Is firstradcapital.com still online?
We check this site every morning. On 6 August 2026 it was still responding at firstradcapital.com. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about firstradcapital.com
The FCA (UK) has placed firstradcapital.com on its warning list as an unauthorised firm operating without a licence. The firm operated the website firstradcapital.com. The contact address on record for it is 1 CANADA SQUARE, CANARY WHARF, London, UNITED KINGDOM, E14 5AB. If you deposited money with firstradcapital.com, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
firstradcapital.com follows a pattern our recovery team sees every week: unregulated brokers targeting retail investors with polished websites, hard-sell account managers, and platform interfaces designed to make deposits easy and withdrawals impossible. The FCA added it to their public warning list because they identified specific breaches of local securities law.
Red flags to recognize
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the FCA public register of authorised firms
Recovery timeline for this case type
Time-to-recovery for firstradcapital.com victims varies by the payment method used and bank cooperation. Card payments and SEPA transfers under PSR CRM Code + PSD2 Reg 90 have a mandatory 8-week response window. Crypto transfers require blockchain forensics — add 2-3 weeks. Cash-app style transfers depend on the platform. Escalation to Financial Ombudsman Service (FOS) adds 90-120 days on average. Our team drives the process forward at every stage.
Frequently asked questions
Can I recover funds from firstradcapital.com if my bank already refused?
Yes — this is one of the most common scenarios we win. Under PSR CRM Code + PSD2 Reg 90, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Financial Ombudsman Service (FOS). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is firstradcapital.com the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind firstradcapital.com may operate other unregulated platforms under different names. We track cross-references between FCA-flagged brokers to strengthen your case.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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