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Our team recovers funds for cryptocurrency exchange scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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Our refund process for Cryptoniex victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Cryptoniex. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus Securities Act s.25. Your bank has 30 weeks to respond.
- We escalate to the OBSI (Ombudsman for Banking Services) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with RCMP CAFC — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇨🇦 Why BCSC flagged Cryptoniex
Cryptoniex is operating without authorisation from the BCSC (Canada). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 26 June 2026.
- Website: https://cryptoniex.io
Is Cryptoniex still online?
We check this site every morning. On 3 August 2026 it was still responding at cryptoniex.io. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about Cryptoniex
The BCSC (Canada) has placed Cryptoniex on its warning list as an unauthorised firm operating without a licence. The firm operated the website cryptoniex.io. If you deposited money with Cryptoniex, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to a crypto scam →
Got it — your case is in safe hands
A specialist will call you within 24 hours.
Message us on WhatsAppHow this scam works
The pattern with Cryptoniex is textbook: unsolicited contact, promises of guaranteed returns, pressure to install remote-access software, and fake trading dashboards. Your bank may have already refused to reverse the transfer — that's not the end of your case. Under Securities Act s.25, we can escalate.
Red flags to recognize
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
Recovery timeline for this case type
Recovery from Cryptoniex follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by Securities Act s.25. If the bank refuses, we escalate to OBSI (Ombudsman for Banking Services) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Is Cryptoniex the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind Cryptoniex may operate other unregulated platforms under different names. We track cross-references between BCSC-flagged brokers to strengthen your case.
How long until my funds return after Cryptoniex case is won?
Once the bank accepts liability or OBSI (Ombudsman for Banking Services) rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from Cryptoniex if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under Securities Act s.25 do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
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Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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