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Our team recovers funds for investment platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Our refund process for Comfortrade victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Comfortrade. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus local securities law. Your bank has 8 weeks to respond.
- We escalate to the financial ombudsman in your country if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with your national fraud unit — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇺🇦 The NSSMC warning against Comfortrade — explained
Comfortrade is operating without authorisation from the NSSMC (Ukraine). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 7 August 2026.
- Website: https://comfortrade.com/
Is Comfortrade still online?
We check this site every morning. On 8 August 2026 it was still responding at comfortrade.com. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about Comfortrade
The NSSMC (Ukraine) has placed Comfortrade on its warning list as an unauthorised firm operating without a licence. The firm operated the website comfortrade.com. If you deposited money with Comfortrade, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
Got it — your case is in safe hands
A specialist will call you within 24 hours.
Message us on WhatsAppHow this scam works
The pattern with Comfortrade is textbook: unsolicited contact, promises of guaranteed returns, pressure to install remote-access software, and fake trading dashboards. Your bank may have already refused to reverse the transfer — that's not the end of your case. Under local securities law, we can escalate.
Red flags to recognize
- Impossible to withdraw even small test amounts — always some technical issue
- Aggressive sales tactics: told you the opportunity closes today
- Provided a "personal account manager" who chats daily to build trust
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
Recovery timeline for this case type
Recovery from Comfortrade follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by local securities law. If the bank refuses, we escalate to financial ombudsman in your country within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I recover funds from Comfortrade if my bank already refused?
Yes — this is one of the most common scenarios we win. Under local securities law, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to financial ombudsman in your country. Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is Comfortrade the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind Comfortrade may operate other unregulated platforms under different names. We track cross-references between NSSMC-flagged brokers to strengthen your case.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Martin Fischer, European Compliance & Cross-Border Recovery Director
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