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Our team recovers funds for investment platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
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Our refund process for cexlivetrading.org victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from cexlivetrading.org. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 The FCA warning against cexlivetrading.org — explained
cexlivetrading.org is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
- Website: https://cexlivetrading.org
Is cexlivetrading.org still online?
We check this site every morning. On 3 August 2026 it was still responding at cexlivetrading.org. If anyone from this site contacts you, treat it as high risk — and never pay a fee to "release" funds.
What we know about cexlivetrading.org
The FCA (UK) has placed cexlivetrading.org on its warning list as an unauthorised firm operating without a licence. The firm operated the website cexlivetrading.org. If you deposited money with cexlivetrading.org, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
Behind cexlivetrading.org is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
Recovery timeline for this case type
Recovery from cexlivetrading.org follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by PSR CRM Code + PSD2 Reg 90. If the bank refuses, we escalate to Financial Ombudsman Service (FOS) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I recover funds from cexlivetrading.org if my bank already refused?
Yes — this is one of the most common scenarios we win. Under PSR CRM Code + PSD2 Reg 90, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Financial Ombudsman Service (FOS). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is cexlivetrading.org the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind cexlivetrading.org may operate other unregulated platforms under different names. We track cross-references between FCA-flagged brokers to strengthen your case.
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Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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