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How we get your funds back from Aurum Foundation Limited / aurum.foundation/en
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Aurum Foundation Limited / aurum.foundation/en. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the official regulator warning plus PSR CRM Code + PSD2 Reg 90. Your bank has 8 weeks to respond.
- We escalate to the Financial Ombudsman Service (FOS) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Action Fraud — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇬🇧 Why FCA flagged Aurum Foundation Limited / aurum.foundation/en
Aurum Foundation Limited / aurum.foundation/en is operating without authorisation from the FCA (UK). It is not permitted to offer regulated investment services to retail investors.
Official warning published on 11 August 2026.
- Address on record: ROOM D, 10/F, TOWER A, BILLION CENTRE, 1 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONGUNIT 503, 5/FL. SILVERCORD TOWER 2, 30 CANTON ROAD, TSIM SHA TSUI, HONG KONGUL. DLUGA 29, 00-238, WARSAW, POLANDEXCHANGE TOWER BUSINESS BAY, 1806 OFFICE, DUBAI, UNITED ARAB EMIRATES
- Email used: support@aurum.foundation
Is Aurum Foundation Limited / aurum.foundation/en still online?
This operation is not part of our automated daily uptime checks, so we cannot say whether its website is online right now. The regulator warning for Aurum Foundation Limited / aurum.foundation/en remains in force. If anyone claiming to represent Aurum Foundation Limited / aurum.foundation/en contacts you, treat it as high risk — and never pay any fee to "release" funds.
What we know about Aurum Foundation Limited / aurum.foundation/en
The FCA (UK) has placed Aurum Foundation Limited / aurum.foundation/en on its warning list as an unauthorised firm operating without a licence. The contact address on record for it is ROOM D, 10/F, TOWER A, BILLION CENTRE, 1 WANG KWONG ROAD, KOWLOON BAY, KOWLOON, HONG KONGUNIT 503, 5/FL. SILVERCORD TOWER 2, 30 CANTON ROAD, TSIM SHA TSUI, HONG KONGUL. DLUGA 29, 00-238, WARSAW, POLANDEXCHANGE TOWER BUSINESS BAY, 1806 OFFICE, DUBAI, UNITED ARAB EMIRATES. If you deposited money with Aurum Foundation Limited / aurum.foundation/en, a free case review will tell you honestly whether it can be recovered.
Full guide: How to recover money lost to investment fraud →
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Message us on WhatsAppHow this scam works
Behind Aurum Foundation Limited / aurum.foundation/en is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the FCA public register of authorised firms
- Refused to provide FCA/CONSOB/BaFin licence number when asked
- Website domain registered within the last 6 months (young domain = red flag)
Recovery timeline for this case type
For Aurum Foundation Limited / aurum.foundation/en-type cases, expect this schedule: (1) Free case review — 24 hours. (2) Evidence pack assembly — 3-5 days. (3) Formal bank complaint under PSR CRM Code + PSD2 Reg 90 — 6-8 weeks response window. (4) If refused, Financial Ombudsman Service (FOS) escalation — 90-120 days. (5) Criminal report coordination — parallel track. Total: 8-20 weeks depending on bank cooperation.
Frequently asked questions
What if I sent Aurum Foundation Limited / aurum.foundation/en crypto instead of a bank transfer?
Crypto recovery is harder but not impossible. We use blockchain forensics (Chainalysis, TRM Labs) to trace funds to regulated exchanges, then submit legal freeze requests. 30% of cases end up at a regulated exchange where recovery is possible.
Can I recover funds from Aurum Foundation Limited / aurum.foundation/en if my bank already refused?
Yes — this is one of the most common scenarios we win. Under PSR CRM Code + PSD2 Reg 90, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Financial Ombudsman Service (FOS). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with OnlineRefundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Free specialist review — 24-hour callback
Start free assessment → WhatsApp specialist →No upfront fees · we never ask for your bank login
Reviewed by Donald Scott, Head of Recovery, UK & Nordic Markets
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