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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
Start free assessment → WhatsApp specialist →How we get your funds back from www.giselle-ag.com
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from www.giselle-ag.com. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the FINMA-jurisdiction regulator warning plus FinIG Art. 5. Your bank has 30 weeks to respond.
- We escalate to the FINMA Ombudsstelle if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Fedpol — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇨🇭 What FINMA says about www.giselle-ag.com
www.giselle-ag.com is operating without authorisation from the FINMA (Switzerland). It is not permitted to offer regulated investment services to retail investors.
- Website: www.giselle-ag.com
How this scam works
www.giselle-ag.com was added to FINMA's watchlist because it is not authorised to provide investment services in Switzerland. Unregulated brokers use offshore payment processors and shell companies to move victim funds fast — but PSD2 rules and FINMA Ombudsstelle give you real recovery routes.
Red flags to recognize
- Bank flagged the payment as suspicious but the broker urged you to override
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
Recovery timeline for this case type
For www.giselle-ag.com-type cases, expect this schedule: (1) Free case review — 24 hours. (2) Evidence pack assembly — 3-5 days. (3) Formal bank complaint under FinIG Art. 5 — 6-8 weeks response window. (4) If refused, FINMA Ombudsstelle escalation — 90-120 days. (5) Criminal report coordination — parallel track. Total: 8-20 weeks depending on bank cooperation.
Frequently asked questions
How much does recovery cost with Refundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is www.giselle-ag.com the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind www.giselle-ag.com may operate other unregulated platforms under different names. We track cross-references between FINMA-flagged brokers to strengthen your case.
How long until my funds return after www.giselle-ag.com case is won?
Once the bank accepts liability or FINMA Ombudsstelle rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.