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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
Start free assessment → WhatsApp specialist →How we get your funds back from Nexo
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Nexo. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the AFCA-jurisdiction regulator warning plus Corporations Act s.911A. Your bank has 45 weeks to respond.
- We escalate to the AFCA (Australian Financial Complaints Authority) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with ACSC / Scamwatch — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇦🇺 The ASIC warning against Nexo — explained
Nexo is operating without authorisation from the ASIC (Australia). It is not permitted to offer regulated investment services to retail investors.
- Website: https://nexoethweb.com/#/
How this scam works
Nexo follows a pattern our recovery team sees every week: unregulated brokers targeting retail investors with polished websites, hard-sell account managers, and platform interfaces designed to make deposits easy and withdrawals impossible. The ASIC added it to their public warning list because they identified specific breaches of local securities law.
Red flags to recognize
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
- Pressured you to install remote-access software (AnyDesk, TeamViewer) to "help with trading"
- Requested a "release fee", "tax", or "withdrawal charge" before you could access funds
- Not listed in the ASIC public register of authorised firms
Recovery timeline for this case type
For Nexo-type cases, expect this schedule: (1) Free case review — 24 hours. (2) Evidence pack assembly — 3-5 days. (3) Formal bank complaint under Corporations Act s.911A — 6-8 weeks response window. (4) If refused, AFCA (Australian Financial Complaints Authority) escalation — 90-120 days. (5) Criminal report coordination — parallel track. Total: 8-20 weeks depending on bank cooperation.
Frequently asked questions
How long until my funds return after Nexo case is won?
Once the bank accepts liability or AFCA (Australian Financial Complaints Authority) rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from Nexo if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under Corporations Act s.911A do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
What if I sent Nexo crypto instead of a bank transfer?
Crypto recovery is harder but not impossible. We use blockchain forensics (Chainalysis, TRM Labs) to trace funds to regulated exchanges, then submit legal freeze requests. 30% of cases end up at a regulated exchange where recovery is possible.