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Start free assessment → WhatsApp specialist →How Refundee recovers your money from My Helfenstein Ag
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from My Helfenstein Ag. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the BaFin-jurisdiction regulator warning plus KWG § 32 + WpHG § 4. Your bank has 8 weeks to respond.
- We escalate to the BaFin Schlichtungsstelle if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Bundeskriminalamt (BKA) — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇩🇪 Why BaFin flagged My Helfenstein Ag
My Helfenstein Ag is operating without authorisation from the BaFin (Germany). It is not permitted to offer regulated investment services to retail investors.
- Website: https://helfenstein-ag.com
Source: This warning is published by the BaFin in Germany. Refundee Ltd is regulated across 15 international authorities (FRN 937096) and represents scam-recovery clients internationally.