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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
Start free assessment → WhatsApp specialist →How we get your funds back from Colmex-Prime
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Colmex-Prime. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the BaFin-jurisdiction regulator warning plus KWG § 32 + WpHG § 4. Your bank has 8 weeks to respond.
- We escalate to the BaFin Schlichtungsstelle if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Bundeskriminalamt (BKA) — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇩🇪 The BaFin warning against Colmex-Prime — explained
Colmex-Prime is operating without authorisation from the BaFin (Germany). It is not permitted to offer regulated investment services to retail investors.
- Website: https://colmex-prime.com
How this scam works
Behind Colmex-Prime is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
Recovery timeline for this case type
For Colmex-Prime-type cases, expect this schedule: (1) Free case review — 24 hours. (2) Evidence pack assembly — 3-5 days. (3) Formal bank complaint under KWG § 32 + WpHG § 4 — 6-8 weeks response window. (4) If refused, BaFin Schlichtungsstelle escalation — 90-120 days. (5) Criminal report coordination — parallel track. Total: 8-20 weeks depending on bank cooperation.
Frequently asked questions
How long until my funds return after Colmex-Prime case is won?
Once the bank accepts liability or BaFin Schlichtungsstelle rules in your favour, funds typically arrive in your account within 14-30 days. Some banks are faster. We monitor the account and chase daily until funds land.
Can I still recover from Colmex-Prime if the loss was more than a year ago?
Yes, in many cases. PSD2 rules and consumer protection law under KWG § 32 + WpHG § 4 do not have a strict recovery deadline — the older the case, the more evidence work needed. We take cases from 3 months to 3 years old regularly.
What if I sent Colmex-Prime crypto instead of a bank transfer?
Crypto recovery is harder but not impossible. We use blockchain forensics (Chainalysis, TRM Labs) to trace funds to regulated exchanges, then submit legal freeze requests. 30% of cases end up at a regulated exchange where recovery is possible.