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Our team recovers funds for unauthorised broker scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
Start free assessment → WhatsApp specialist →Our refund process for Chainedge victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Chainedge. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the Kifid-jurisdiction regulator warning plus Wft Art. 2:96. Your bank has 8 weeks to respond.
- We escalate to the Kifid (Klachteninstituut Financiële Dienstverlening) if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with Politie Landelijke Eenheid — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
🇳🇱 The AFM warning against Chainedge — explained
Chainedge is operating without authorisation from the AFM (Netherlands). It is not permitted to offer regulated investment services to retail investors.
How this scam works
The pattern with Chainedge is textbook: unsolicited contact, promises of guaranteed returns, pressure to install remote-access software, and fake trading dashboards. Your bank may have already refused to reverse the transfer — that's not the end of your case. Under Wft Art. 2:96, we can escalate.
Red flags to recognize
- Impossible to withdraw even small test amounts — always some technical issue
- Aggressive sales tactics: told you the opportunity closes today
- Provided a "personal account manager" who chats daily to build trust
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
Recovery timeline for this case type
Recovery from Chainedge follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by Wft Art. 2:96. If the bank refuses, we escalate to Kifid (Klachteninstituut Financiële Dienstverlening) within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I recover funds from Chainedge if my bank already refused?
Yes — this is one of the most common scenarios we win. Under Wft Art. 2:96, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to Kifid (Klachteninstituut Financiële Dienstverlening). Our team overturns 62% of first-round bank refusals.
How much does recovery cost with Refundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is Chainedge the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind Chainedge may operate other unregulated platforms under different names. We track cross-references between AFM-flagged brokers to strengthen your case.