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Our team recovers funds for investment platform scam victims across UK, EU and Nordics. Free case check, no win no fee, honest odds upfront.
Start free assessment → WhatsApp specialist →Our refund process for Alpha Capital Group Limited victims
- Stop paying immediately. Do not respond to any request for 'tax', 'release fee', or 'withdrawal charge' — that's a follow-on recovery scam.
- Preserve your evidence (60 seconds). Save every screenshot, WhatsApp message, email and bank transfer receipt from Alpha Capital Group Limited. This becomes the core of your bank complaint.
- We file the PSD2/APP-fraud complaint with your bank — a full dossier citing the your-jurisdiction regulator warning plus local securities law. Your bank has 8 weeks to respond.
- We escalate to the your national financial ombudsman if your bank refuses. Our escalation team overturns 62% of bank refusals in cases like yours.
- We coordinate the criminal report with your national fraud unit — this creates the paper trail that unlocks mandatory reimbursement and freezes the scammer's remaining assets.
⚠️ The Regulator warning against Alpha Capital Group Limited — explained
Alpha Capital Group Limited is operating without authorisation from the Regulator (HK). It is not permitted to offer regulated investment services to retail investors.
How this scam works
Behind Alpha Capital Group Limited is the classic investment-scam playbook: a website that looks like a legitimate broker, an "account manager" who WhatsApps you daily, and a dashboard showing fake profits. When you try to withdraw, they demand a "release tax" — that fee is the scam.
Red flags to recognize
- Encouraged you to hide the investment from family or bank staff
- Bank flagged the payment as suspicious but the broker urged you to override
- Testimonials on their website use stock photos (reverse-image search reveals stolen identities)
- Cold-called or messaged you unexpectedly via WhatsApp, Telegram or Instagram
- Guaranteed returns above 15% monthly — no legitimate investment can promise this
Recovery timeline for this case type
Recovery from Alpha Capital Group Limited follows a clear process. First 5 days: we gather evidence (transfer receipts, communication logs, platform screenshots) and file the formal bank complaint. Next 6-8 weeks: the bank investigates under PSD2 obligations set by local securities law. If the bank refuses, we escalate to your national financial ombudsman within 72 hours. Ombudsman decisions typically take 3-4 additional months. In parallel we coordinate criminal reporting.
Frequently asked questions
Can I recover funds from Alpha Capital Group Limited if my bank already refused?
Yes — this is one of the most common scenarios we win. Under local securities law, your bank must justify a refusal in writing. We appeal the decision, submit evidence they missed, and escalate to your national financial ombudsman. Our team overturns 62% of first-round bank refusals.
How much does recovery cost with Refundee?
Nothing upfront. Our fee only becomes due when we secure a redress offer for you — typically a percentage of the amount recovered. Case assessment is free. No win, no fee. Full details in our fee structure page.
Is Alpha Capital Group Limited the same as other scam brokers on your list?
Similar operational pattern, different corporate shells. Scam operators frequently rebrand — the same team behind Alpha Capital Group Limited may operate other unregulated platforms under different names. We track cross-references between Regulator-flagged brokers to strengthen your case.